Leona Barnes – Administration Apprentice

Leona Barnes – Administration Apprentice

Leona, 17, joined Freedom as an administration apprentice in December 2017 and is based at Freedom’s office in Newton Aycliffe.

What do you do and what does it involve?

I work in Freedom’s Networks business providing daily administration support to the team who maintain and replace substations and wood pole overhead lines on behalf of our client, Northern Powergrid (NPg).

I’m responsible for liaising with our field managers to identify jobs that are taking place a week in advance, as well as locating the whereabouts of the civils and jointing teams. I then advise the field managers which teams are available to complete a job.

I also send out customer letters, monitor and track records, create job packs for our field managers, civils and jointers and any other adhoc jobs as required.

Why did you choose an apprenticeship?

Before my apprenticeship with Freedom I studied Level 3 Business at college; however I felt I wasn’t learning skills at college to help me obtain a job. I was keen to start my career and felt that an apprenticeship would be the right route for me to gain experience within a work place environment and obtain a professional qualification.

Which parts of the job do you enjoy the most and find most rewarding?

Being given the responsibility to complete large tasks and jobs is hugely rewarding. It has helped increase my confidence as I know I can carry out jobs without having to ask for help all the time.

How important was it for you to earn a salary while you were learning a new profession?

The money wasn’t initially important to me however it has helped me to gain my own independence instead of relying on other people.

What path did you use to get the position you hold today?

I looked on local job sites and applied for a few through a training provider named ITEC and was offering an interview for Freedom.